CUSTOMER HELP & SUPPORT

WE'RE HERE TO HELP

WhatsApp, digital payments, your local Capital Mitra, or our toll-free helpline — multiple ways to reach CNH Capital.
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AT YOUR SERVICE, ALWAYS

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WHATSAPP SERVICE

Easily access CNH Capital services on WhatsApp at +91 9311442693. Get instant support, request documents, or raise service requests anytime. Send Hi to us.
CHAT ON WHATSAPP
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FLEXIBLE PAYMENT MODES

Multiple options to pay your EMI easily and conveniently from anywhere in India — no branch visit required.
PAY INSTALMENT
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REQUEST FOR NACH

Set up automated EMI deductions via NACH (National Automated Clearing House) for hassle-free monthly payments directly from your bank account. 
SUBMIT NACH REQUESTDOWNLOAD FORM
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REGISTRATION CERTIFICATE (RC) SUBMISSION

Be a responsible customer and by submitting a copy of your registration certificate to verify your vehicle ownership.
SUBMIT RC ONLINE
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SUPPORT CHANNELS

Capital Mitra

Your Capital Loan Journey Partner — a dedicated CNH Capital representative assigned to you for the entire loan lifecycle, from first inquiry to continued customer support.
Local Expertise
Based in your region, understanding local market conditions and rural finance needs.
End-to-End Support
Guides you through documentation, application processing, and disbursement follow-up.
Dedicated Contact
Single point of contact for all queries, concerns, and loan management needs.
REQUEST A CALLBACK

KNOWLEDGE BASE

FREQUENTLY ASKED QUESTIONS

Find the answer to your frequent questions.

General

How to Use CNH Capital Equipment Loan Instalment Calculator?

Using the Equipment finance instalment calculator is simple. Just feed in the following three key inputs:

  • Desired Loan Amount
  • Desired Interest rate*
  • Desired Loan tenure

The calculator will then display your Monthly/Quarterly and Semi-Annual Instalments based on selection. Feel free to experiment with different loan amounts, interest rates, and tenures to find the most suitable option for your budget.

* The rate of interest may vary based on individual factors such as credit score, loan amount, product and active promotional campaign if any.

How to request for NACH mandate registration?

To register for NACH, please submit:

  • Duly filled NACH mandate form (Download NACH Form)
  • Duly signed request letter along with KYC documents
  • Cancelled cheque of the account
  • Latest 3 months bank statement (Self-Attested)
  • Turnaround Time (TAT): Typically, 5 to 10 working days, subject to bank and NPCI processing timelines
  • Post Activation: Instalment will be scheduled for auto-debit from your registered bank account, subject to mandate approval
How do I change existing bank account linked to the NACH mandate?

To update your existing bank account linked to the NACH mandate, submit:

  • Submit your request at least 15 days prior to instalment due date
  • Ensure your loan accounts are regular (no overdue instalments)
  • Swap charges of ₹500+ prevailing GST charges as applicable will be levied (Subject to review periodically)
  • Request letter with updated bank details
  • Active NACH mandate
  • Latest 3 months bank statement (Self-Attested)
  • Turnaround Time (TAT): Typically, 5 to 7 working days, subject to bank and NPCI processing timelines
  • Post activation: Future Instalments will be debited from the updated bank account

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